HP Ruining Its Name?
I just now returned from a friends home who has recently bought a new HP computer last weekend. He had called me up to see if I can optimize his system for better performance. Let us do the talking in lay man’s language.
A brand new Pentium4 3.0 GHz processor, 512 Mb RAM, 160 Gb hard disk, a combo drive with Windows XP Home Edition installed, was using 538 Mb of RAM on start up (as per the task manager). The vendor had installed Norton Internet security 2006 and Oracle (the two major softwares which I think were responsible for low speed, but man…538? That is just too much for new systems).
A general user who buys a computer from HP, does that as it has trust on the brand, and gets THIS in return? A very slow computer (slower than his Pentium 3 which he earlier used to have). And this wasn’t the first case which I heard of. Another friend of mine faced same problem few months back with same company, HP.
This does not mean that HP isn’t supplying standard computers. They got some world class labs which takes care of user needs very well. But I think it is necessary for them to keep an eye on the vendors who sell there computers “with there own sweet time killing methods ( that vendor hasn’t turned up yet to fix the problem, even after a week).” HP needs to start scrutinizing these guys else the general buyer would always think that it is HP’s system which has the problem and not the supplying vendor. (As was the case with both of my friends, which is ofcourse just a myth, HP is big and real good at computers).
Time to make some changes at the grass root level Hewlett-Packard. Giving away franchisees to anyone doesn’t seem to be working concept. The systems which vendors supply should be speedy, NOT using 500+ Mb of RAM on bootup. May be the problem is not really that big, but a company like HP should care about every customer…
Instruction for buyer: Along with the brand (HP in this case) you must also do some research about the middle tire seller selling the systems. Its history and its trust in your local market.
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